Our Pledge

Responsible Gaming: Entertainment, Kept in Balance

Gaming is a form of entertainment — never a means of earning. We equip you with the tools to remain in control and stand ready if support is needed. mbislot is restricted to adults aged 18 and over.

Over 18s onlyGamble within limits

Eligible Age

18+

Support Helpline

local problem-gambling helpline name and number

Assistance

customer support hours (e.g. 24/7)

Tools at Your Disposal

Six Tools for Complete Control

⚡

Deposit Control

Set a ceiling on deposits for each day, week or month.

🛡️

Loss Control

Define the maximum you are prepared to lose within a set period.

🎯

Self-Exclusion Option

Withdraw from your account for a fixed term, or permanently.

💸

Session Alert

Periodic notices showing the length of your session.

💬

Activity Record

A complete record of deposits, bets and withdrawals, available at all times.

🎁

Marketing Preferences

Opt out of promotional messages at any point.

The Process

Establishing Your Limits

1
Sign In
Access your mbislot account.
2
Access Settings
Access Account Settings.
3
Play Responsibly
Choose the Responsible Gaming tab.
4
Define Your Limits
Define deposit, loss or session limits to suit your needs.
5
Save Changes
Save your changes. Raising a limit may only take effect after a cooling-off period.

Personal Check

A Check-In on Your Gaming Habits

Questions to Reflect On

Are you spending more time or money on gambling than you intended?
Do you gamble in an effort to recover losses?
Have you borrowed or sold possessions in order to gamble?
Does being unable to gamble leave you anxious or irritable?
Is gambling affecting your work, your studies or your relationships?
Do you conceal your gambling from those closest to you?

A yes to any question suggests it is time to set limits or pause — and to contact local problem-gambling helpline name and number.

Our Advice

Responsible Gaming Explained

Key Principles

Play is entertainment, never income
Fix a budget before every session
Do not chase losses
Pause at intervals
Don't play when stressed, upset or after alcohol

Payment Habits That Support Control

E-wallets and budgeting apps with spending caps make your outgoings easier to monitor. payment-specific spending control tips (optional)

Our Commitment

Age verification for all players (18+)
Tools for limits and time away
Trained support specialists
Direct access to support resources
partner support organisations (only if real partnerships exist)

Help Centre

Responsible Gaming Questions

How is a deposit limit set?+

Navigate to Account Settings → Responsible Gaming and select a daily, weekly or monthly limit.

Which self-exclusion periods are offered?+

self-exclusion periods offered

Feeling that gambling is out of control — what now?+

Activate self-exclusion immediately and contact local problem-gambling helpline name and number. Our team can also assist through customer support channels (e.g. live chat, email).

Can limits be adjusted or removed?+

A lower limit applies immediately. A higher limit, or removing one altogether, can be subject to a cooling-off period.

How are at-risk players identified?+

player protection monitoring process — describe only what's actually in place

Is my information treated in confidence?+

It is. Responsible gaming conversations are handled privately and in accordance with our Privacy Policy.

Play Thoughtfully

A Platform That Puts You First

Begin with your limits already set.

Open Your Account Sign In